1223 Central Parkway

Cincinnati, Ohio 45214-2812

(513) 381-4033

Email us:



For Questions/Comments About Your Membership

Member Services

(513) 651-4800 or (800) 808-0445



For Closed Captioning Concerns

Please Contact Our Captioning Hotline

Phone:  (513) 381-4033


We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day



Written Closed Captioning Complaints Should be Directed to the following:


Mr. Neal Schmidt


1223 Central Parkway

Cincinnati, Ohio 45214-2890

Phone:  (513) 345-6528


Before sending a formal written complaint, we recommend you first contact our captioning hotline.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.


For Public Media Connect Magazine & Volunteer inquiries

Member Services

(513) 651-4800 or (800) 808-0445


For Information about Production

Kitty Lensman, EVP/CIO, CET/ThinkTV

(937) 220-1672




Taylor Feltner, Production Director CET

(513) 345-6560



Programming Questions/Comments

Jim Wiener, Director of Broadcast Services


(937) 220-1724



For Corporate Support/Program Underwriting

Dave Kramer

(513) 345-6556


For Action Auction & “Live on CET!”

Joycee Simendinger

(513) 345-6530



For Engineering & Technical Questions/Comments

Neal Schmidt. Chief Engineer

(513) 345-6528


In order to better respond to questions about reception quality and related problems, please let us know if you receive us on cable, satellite, or off-air. To request assistance with off-air reception problems, please provide your zip code.



For Press or Community Events and Questions/Comments about

Kellie May, Promotion & Communications

(513) 345-6511


Additionally, you can use our contact form below.